FAQ

We cater to passionate fly fishers worldwide who demand high-quality gear like Sage rods and Hatch reels. Our customers range from technical anglers who need precision equipment to budget-conscious fishers planning seasonal purchases. Whether you’re wading in local streams or casting in remote waters (except some Asian and remote regions), we’ve got you covered.

Like a perfectly balanced fly line, we’ve optimized every aspect of your experience:

• Angler-tested protective packaging (crush-proof tubes for rods!)
• No hidden customs fees – calculated at checkout
• Transparent 1-2 day processing with shipment notifications
• Global reach with two reliable shipping options

Our selection is curated like a well-stocked fly box:

• Fly Rods: Including premium brands like Sage
• Fly Reels: Such as Hatch and other top-tier models
• Fly Lines: For all fishing conditions
• Accessories: Everything from nets to vests and chestpacks
• Waders & Boots: For complete fishing comfort

We only stock gear we’d use ourselves on the water. Each product is selected with the same care you’d use choosing the right nymph for technical waters. Our packaging is designed by anglers to survive international shipping – your rod arrives ready to cast, not cracked or damaged.

We accept all major cards: Visa, MasterCard, JCB, and PayPal for secure checkout. No surprises – you’ll see the exact total (including any duties) before completing your purchase.

Absolutely! Like pairing the perfect rod and reel, combining items over $50 unlocks free global shipping. Pro tip: Group seasonal purchases together – your future self will thank you when that $99 Sage rod and $85 chest pack arrive together without shipping fees.

We offer two delivery methods, each with its advantages:

• Standard Express ($12.95): Like a weighted fly line – balanced for speed and value. Shipped via DHL/FedEx in 10-15 days with premium tracking.
• Free Global Shipping (orders >$50): Like choosing the right nymphing rod – requires patience but delivers exceptional value. Shipped via EMS in 15-25 days with basic tracking.

We process orders faster than a rainbow trout strikes – typically within 1-2 business days. You’ll receive an email when your gear “hits the water” (aka leaves our warehouse).

We deliver worldwide to passionate anglers from Arvada to Antarctica (almost)! Some Asian and remote regions may be excluded due to carrier limitations. Contact [email protected] if you’re unsure about your location.

Our no-nonsense policy:

• 15-day window from delivery date
• Items must be unused with original tags
• Email [email protected] to initiate

Though we’re confident you’ll love your gear as much as we do!

Customers are responsible for return shipping costs unless the item arrived damaged or was incorrect due to our error. We recommend using a trackable shipping method.

Reach our team at [email protected]. We respond faster than a dry fly presentation – typically within 24 hours.

Our headquarters is at 6385 Oak Street, Arvada, US 80004, but we serve anglers worldwide with our streamlined global delivery network.