Last Updated: [Insert Date]

Welcome to ReelMasters Store! These Terms and Conditions govern your use of our website (reelmastersmart.com) and all purchases made through it. By accessing our site or making a purchase, you agree to these terms. Please read them carefully.

1. Our Store

ReelMasters Store specializes in premium fly fishing equipment, including:

  • Fly Rods and Reels
  • Fly Lines
  • Fishing Accessories
  • Nets
  • Vests & Chestpacks
  • Waders & Boots

We cater to passionate anglers who demand quality gear for their fishing adventures.

2. User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Use the website only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Be responsible for all activities under your account
  • Comply with all applicable laws and regulations

3. Products and Services

3.1 Product Descriptions

We make every effort to accurately display our products, including colors and specifications. However, actual colors may vary slightly due to monitor settings.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Services

We offer worldwide shipping (with some exceptions) and a 15-day return policy for most items (see Section 6 for details).

4. Orders and Payments

4.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending you an order confirmation email. We reserve the right to refuse any order.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order.

4.3 Pricing

All prices are in USD. We reserve the right to correct pricing errors that may occur.

4.4 Sales Tax

Applicable sales tax will be added to your order total where required by law.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

5.3 Delivery Areas

We ship worldwide except to certain remote areas in Asia and other regions. International customers are responsible for any customs fees, taxes, or import duties.

5.4 Delivery Issues

If your package is lost or significantly delayed, contact us at [email protected].

6. Returns and Exchanges

6.1 Return Policy

Most items can be returned within 15 days of delivery if in new, unused condition with original packaging and tags.

6.2 Non-Returnable Items

The following cannot be returned:

  • Waders & Boots (for hygiene reasons, unless defective)
  • Custom or personalized items
  • Items marked as final sale

6.3 Return Process

  1. Email us at [email protected] within 15 days with your order number and return details
  2. We’ll provide a Return Merchandise Authorization (RMA) number
  3. Ship items to: ReelMasters Store Returns, 6385 Oak Street, Arvada, CO 80004 USA
  4. Refunds are issued within 7-10 business days after we receive and approve your return

Note: Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

6.4 Damaged or Defective Items

Contact us immediately at [email protected] with photos. We’ll arrange a replacement or refund and cover all shipping costs.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.

8. Limitation of Liability

ReelMasters Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

10. Changes to Terms

We may update these Terms and Conditions periodically. The updated version will be posted on our website with a new effective date.

11. Governing Law

These Terms shall be governed by the laws of the State of Colorado, USA, without regard to its conflict of law provisions.

12. Contact Us

For questions about these Terms, please contact us at:

ReelMasters Store
6385 Oak Street
Arvada, CO 80004 USA
Email: [email protected]